Welcome to our Support

1. Receive and Reset Your Password

1. Check Your Email:

   • Look for an email from 3CX with instructions to reset your password.

2. Reset Your Password:

   • Follow the link provided in the email to reset your password.
   • Set a new password as prompted.
   • 

2. Log Into Your 3CX Account

1. Navigate to the 3CX Login Page:

   • After resetting your password, if you're not automatically redirected to the 3CX login page, click the link in the email again if not directed to sign in page.

2. Log In:

   • Enter your username (typically your email or extension) and the new password you set.
   • 
   • Click "Log In" to access your 3CX account.

3. Download the 3CX Desktop Application

1. Access the Download Section:

   • Once logged in, locate the apps icon on the bottom left corner of the 3CX web interface.

2. Select Your Operating System:

   • Click the app icon and choose your operating system (Windows, macOS, etc.) from the options provided.

3. Download the Application:

   • Click the "Download" button to download the appropriate desktop application for your operating system.

4. Install and Provision the 3CX Desktop Application

1. Install the Application:

   • Open the downloaded installer file and follow the on-screen instructions to install the 3CX desktop application on your computer.

2. Provision the Application:

   • After installation, open the 3CX desktop application.
   • Go back to the 3CX web interface and use the provisioning link provided to configure the desktop application with your phone system settings.

5. Start Using the 3CX Application

1. Verify Setup:

   • Ensure the application is correctly configured and logged in.
   • Test basic functionality such as making and receiving calls to confirm that everything is set up correctly.

2. Enjoy Your 3CX Desktop Application:

   • You are now ready to use the 3CX desktop application on your desktop.

Congratulations! You have successfully installed and provisioned the 3CX desktop application.